Tag: face-to-face’

My top 5 tips for face-to-face meet ‘n greet!

 - by dawn

Is this the face of your business?

 

1.  Smile – always
(I’m sometimes referred to as Mrs Smiles – I could be called far worse things, but I make a great big friendly smile a trademark of mine. If you always greet people with a warm and welcoming smile, it sets the right tone – and take it as a good sign if your cheeks ache at the end of any event!)

2.  Be friendly, helpful and above all professional at all times
(Be in the right ‘uniform’ – that doesn’t mean you need to be bland and uninteresting in your choice of outfit, but give some thought to how you wish others to perceive you, at first glance.  If someone presents as stressed and anxious, don’t be impatient and unforgiving – you don’t know what sort of day they have had so far – you could make the difference for them.)

3. Go the extra mile
(Why not physically take people to where they need to go, run an errand, hand them a drink – whatever would add a little extra to their experience.)

4. Introduce people to each other
(Especially if you see someone standing on their own, or they are ‘first-timers’ to the event you are running for example.  Don’t just give the names of the people you are introducing, offer a fuller introduction of what they each do, and why you think they would find talking to each other useful.)

5. Never underestimate who you are talking to
(Be as friendly to the receptionist as you would to the CEO – we have all heard the stories about CEO’s ringing down to reception to ask their first impression of someone – that could be YOU!)